Contact Us
Our dedicated customer support team is available to assist with all enquiries related to your gaming experience. We are committed to providing prompt, professional assistance in compliance with UK Gambling Commission regulations and maintaining the highest standards of player protection.
Contact Methods and Response Times
We offer multiple communication channels to ensure you receive timely support. Our live chat service operates 24/7 for immediate assistance with urgent matters including account access, payment issues, and responsible gambling concerns.
| Contact Method | Details | Response Time |
|---|---|---|
| Live Chat | Available 24/7 | Immediate |
| [email protected] | Within 24 hours | |
| Phone | +44 20 7946 0958 | Mon-Fri 9AM-6PM GMT |
- Account verification and security enquiries
- Payment processing and withdrawal requests
- Technical support for gaming platform issues
- Responsible gambling support and self-exclusion requests
- General information about promotions and bonuses
When contacting us, please provide your registered email address and account details to expedite assistance. All communications are handled confidentially and securely.